Find solutions, get advice, help others.
Dear Figma Support Team,I am writing to request a full refund for a recent subscription charge on this account.A payment was automatically processed two days ago. I have not been actively using this account for quite some time and did not intend to c
I’m currently trying to verify my student status for the Figma Education plan, but I’ve been unable to complete the verification process.I have already uploaded the required documentation, including: My Student ID Enrollment Verification Tuition
It doesn’t matter which date you enter, it adds zero at the beginning (i didn’t put this zero):
Hello!I need help saving a Figma team that I lost access to but was the sole owner of. It has not yet been deleted.I created my original Figma account using my undergraduate school email. The school has since deleted that email and updated it to the
Why does the slice tool move everything out of the way instead of sitting on top of what you want to slice? It does this even if I’m on the top frame. Coming from adobe I’m completely lost as to why this functions like this. The goal here is to get h
I was super pumped to start using grids for my layouts until I learned of one fatal flaw that killed my excitement :( The inability to set a row height to hug is simply a deal-breaker for me. Also no variables support for gaps? really?
When a change is made to an instance, any updates made to the original component after that do not carry over. This is very frustrating and results in me updating each instance.
Hello. We are looking for a way to create banners at scale in various sizes (ex. 300x250, 250x250, 970x250). The solution right now is that we are using a Component that we copy over all the banners. And that works for one single set. The trouble sho
Hi everyone,I’m working on a design case study for a client and I need to create a key visual and then adapt it into at least 10 different digital ad formats (Instagram feed, stories, reels, YouTube banner, email header, display ads, etc.). I’d like
I'd like to be able to select a component and see all instances of use in the file. Sometimes my files get so large that I lose place of where I am using certain comps, or I am jumping into someone else’s file and it can be super confusing, if I don’
When a Figma Make file is published as a template and remixed, images from the original file fail to load in the remixed copy. This makes image-dependent templates unreliable for our team.Is there an officially supported method to include images in a
Hi everyone,I’m having an issue with image quality on my Figma Site.When I preview the page inside Figma, all images look perfect — crisp and clear with their original PNG quality.However, after publishing and viewing the site via the live URL, the s
I am a student currently attending ASU as an undergraduate studying Computer Science. For an assignment for one of my classes, I needed to create a figma account using my ASU email which I have done and am using right now. However, I also need to get
I’ve got verification of educational account, however, I cannot upgrade my team. when I try to upgrade my team through pressing the plan changing button it does not show the educational plan option. Can the support team help check the verification st
APIs, guides, plugins, and more.
Find a virtual event that speaks to you.
Find answers, learn more.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.